Privacy Policy
Our commitment
Thrive Behavioral Health ("we," "our," "us") respects your privacy. This policy describes how we handle information you share through this marketing website. Clinical records created during care are protected separately under HIPAA and managed through our HIPAA-compliant clinical and booking systems.
Last updated: July 2026
Information Collection
What we collect
- Contact details you submit voluntarily — such as name, email, phone, state, and message content via our contact form.
- Technical data such as browser type, device type, pages visited, and approximate location derived from IP address (standard web analytics).
- Booking information collected when you schedule through our third-party booking platform is governed by that platform's privacy practices and applicable healthcare privacy laws.
Information Usage
How we use information
We use website information to respond to inquiries, improve the site experience, understand how pages are used, and communicate about services you request. We do not sell your personal information.
Protected health information (PHI) collected in the course of clinical care is used only for treatment, payment, and healthcare operations as permitted by HIPAA and applicable state law — not for unrelated marketing from this website form.
Cookies
Cookies & similar technologies
This site may use cookies or similar technologies to support basic functionality, remember preferences, and understand traffic patterns. You can control cookies through your browser settings. Disabling cookies may affect some site features.
HIPAA Notice
Healthcare privacy
As a healthcare practice, we are subject to the Health Insurance Portability and Accountability Act (HIPAA) for protected health information. This website is primarily a public marketing site and is not intended for submitting PHI. Please do not include sensitive medical details in the contact form.
A formal Notice of Privacy Practices describing how we use and disclose PHI in clinical care is available to patients through our practice processes and HIPAA-compliant systems. Telehealth visits are conducted on secure platforms designed for healthcare confidentiality.
Contact Information
Questions about privacy
For questions about this policy, contact [email protected] or visit our Contact page.
This page is informational and does not replace a formal Notice of Privacy Practices or legal advice.
